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Business Name: Viral Garden Shop
Phone Number: +1 873-732-0336
Email: info@viralgardenshop.com
Address: 9 Van Der Graaf Ct, Brampton, Ontario L6T 5E5, Canada
Customer Support: Available Monday to Friday, 9:00 AM – 6:00 PM.
Welcome to Viral Garden Shop! Throughout these terms, "we," "us," and "our" refer to Viral Garden Shop. We operate this store and website, along with all related information, content, features, tools, products, and services, to provide you — our customer — with a quality online shopping experience (collectively, the "Services"). Viral Garden Shop is powered by Shopline, which enables us to deliver the Services to you.
The terms and conditions below, together with any policies referenced within them (these "Terms of Service" or "Terms"), set out your rights and responsibilities when using the Services.
Please read these Terms of Service carefully. They contain important information about your legal rights, including warranty disclaimers and limitations on our liability.
By visiting, browsing, or using our Services in any way, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not use or access the Services.
By accepting these Terms of Service, you confirm that you are at least the age of majority in your province, state, or country of residence, and that you consent to any minor dependents in your care using the Services on devices you own or manage.
To use certain features of the Services — such as browsing our store, creating an account, or placing an order — you may be asked to provide information including your name, email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the right to submit it.
You are solely responsible for keeping your account credentials secure and for all activity that occurs under your account. Accounts are personal and may not be transferred, sold, assigned, or shared with any other person.
We work hard to represent our products and services accurately in our online store. However, colors, textures, and the appearance of products on your screen may vary depending on your device type, display settings, and screen calibration.
We do not guarantee that the quality or appearance of any product you purchase will exactly match what is shown in our store or meet every expectation you may have.
All product descriptions, specifications, and availability are subject to change at any time without notice. We reserve the right to discontinue any product and to limit quantities available to any individual, region, or jurisdiction at our sole discretion.
Submitting an order constitutes an offer to purchase, not a confirmed transaction. Viral Garden Shop reserves the right to accept or decline any order for any reason. Your order is not accepted until we confirm it and successfully process your payment. Please review your order carefully before submitting, as we may not be able to accommodate cancellation requests once an order has been accepted.
If we decline, modify, or cancel your order, we will make reasonable efforts to notify you using the contact information provided at checkout.
All purchases are subject to our Return & Refund Policy. You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.
Prices, discounts, and promotions may change at any time without prior notice. The price applied to your order will be the price shown at the time you place it, as confirmed in your order confirmation email. Unless stated otherwise, displayed prices do not include applicable taxes, shipping fees, customs duties, or import charges.
Prices on our website may differ from those offered through third-party platforms or physical retailers. Promotional pricing is governed by its own terms, which take precedence over these Terms in the event of any conflict.
You agree to provide accurate and up-to-date billing and payment information. You represent and warrant that: (i) your payment details are true, correct, and complete; (ii) you are authorized to use the payment method provided; (iii) charges will be honored by your financial institution; and (iv) you will pay all amounts due, including shipping and applicable taxes.
All delivery timeframes provided are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, weather events, or any other circumstances outside our reasonable control. Once your order has been dispatched and handed over to the carrier, risk of loss and title passes to you.
All content on the Services — including but not limited to text, images, graphics, logos, product photography, video, audio, and the overall design and layout — is owned by or licensed to Viral Garden Shop and is protected by applicable intellectual property laws.
These Terms grant you a limited right to access and use the Services for personal, non-commercial purposes only. You may not reproduce, copy, distribute, modify, publicly display, transmit, or create derivative works from any content on the Services without our prior written consent. Nothing in these Terms grants you any rights under any patent, trademark, copyright, or other intellectual property belonging to Viral Garden Shop, Shopline, or any third party. All rights not expressly granted are reserved.
Viral Garden Shop's name, logo, and related branding are trademarks of Viral Garden Shop or its licensors and may not be used without our prior written permission. Shopline's trademarks are the property of Shopline. All other marks belong to their respective owners.
We may make available certain optional tools offered by third parties as part of the Services. These tools are outside our control and are provided strictly on an "as is" and "as available" basis without any warranties, representations, or endorsements from us.
Your use of any optional third-party tools is entirely at your own risk. We accept no liability arising from your use of such tools. Before using any third-party tool, you should review and satisfy yourself with the terms under which it is provided.
Any new features or tools we introduce in the future will also be considered part of the Services and subject to these Terms.
The Services may include links to third-party websites or embedded third-party functionality. We do not review, endorse, or take responsibility for the content, accuracy, or practices of any third-party site. If you choose to leave our Services to visit a third-party site, you do so at your own risk.
We are not liable for any harm, loss, or damage arising from your use of third-party websites or your purchase of products or services through them. We encourage you to review the privacy and terms policies of any third party before engaging with them.
Any complaints or concerns relating to third-party products or services should be directed to the relevant third party.
Viral Garden Shop uses Shopline's platform to power our online store and deliver the Services. All purchases and sales occur directly between you and Viral Garden Shop. By using the Services, you acknowledge that Shopline is not a party to any transaction between you and Viral Garden Shop, and is not responsible for any aspect of those transactions, including any damage, injury, or loss resulting from products purchased. You expressly release Shopline and its affiliates from any and all claims, losses, or liabilities arising out of or relating to your purchases from Viral Garden Shop.
All personal information collected through the Services is handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference.
If you send us ideas, suggestions, reviews, proposals, or any other content (collectively, "Feedback"), you grant Viral Garden Shop a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, and distribute that Feedback in any medium and for any purpose, including to operate, improve, and promote the Services.
You represent and warrant that: (i) you own or have the necessary rights to all Feedback you submit; (ii) you have disclosed any compensation or incentives received in connection with your submission; and (iii) your Feedback complies with these Terms. We have no obligation to keep Feedback confidential, pay for it, or respond to it.
We may, at our sole discretion, monitor, edit, or remove Feedback we determine to be unlawful, offensive, defamatory, or otherwise in violation of these Terms or the rights of third parties. You are solely responsible for the accuracy and content of any Feedback you submit.
Our store may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability. We reserve the right to correct any such errors and to update or cancel orders affected by inaccurate information at any time, including after an order has been placed, without prior notice to you.
You may only use the Services for lawful purposes. You agree not to use the Services, directly or indirectly, to: (a) engage in any unlawful or harmful activity; (b) violate any applicable local, national, or international laws or regulations; (c) infringe the intellectual property rights of Viral Garden Shop or any third party; (d) harass, abuse, threaten, or harm any person; (e) submit false or misleading information; (f) transmit unsolicited promotional or commercial messages; (g) impersonate any person or entity; or (h) interfere with other users' enjoyment of the Services.
You also agree not to: (a) upload or distribute malicious code or software; (b) copy, resell, or exploit any part of the Services for commercial purposes; (c) collect personal information from other users; (d) engage in scraping, phishing, or unauthorized data collection; or (e) attempt to circumvent or undermine the security of the Services. We reserve the right to suspend or terminate your account at any time if we determine you have violated these Terms.
We may suspend or terminate your access to the Services, or terminate this agreement entirely, at any time and without notice, at our sole discretion. You will remain responsible for all amounts owed up to and including the date of termination.
The following sections survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should continue beyond termination.
Information provided through the Services is made available for general informational purposes only. We do not warrant its accuracy, completeness, or fitness for any particular purpose. Any reliance you place on such information is at your own risk.
Except where expressly stated by Viral Garden Shop, the Services and all products offered through them are provided on an "as is" and "as available" basis, without warranties or conditions of any kind — whether express or implied — including implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or free of errors. Some jurisdictions do not permit the exclusion of certain warranties, so these disclaimers may not apply to you in full.
To the maximum extent permitted by law, Viral Garden Shop, its directors, officers, employees, affiliates, agents, contractors, service providers, and licensors — as well as those of Shopline and its affiliates — will not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, or replacement costs, however arising — whether based in contract, tort, strict liability, or otherwise — arising from your use of the Services or any products obtained through them, even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless Viral Garden Shop, Shopline, and our respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, and claims — including reasonable legal fees — arising out of or relating to: (1) your breach of these Terms or any policy incorporated by reference; (2) your violation of any applicable law or the rights of a third party; or (3) your use of or access to the Services.
We will notify you of any such claim and may, at your expense, assume control of its defense and settlement, provided we will not agree to any settlement that imposes non-monetary obligations on you without your prior consent. You agree to cooperate fully in the defense of any indemnified claim.
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remainder of these Terms will continue in full force and effect. The invalidity of one provision does not affect the validity of any other.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with our Privacy Policy and any other policies or rules posted on our site, constitute the entire agreement between you and Viral Garden Shop regarding your use of the Services, and supersede all prior agreements, representations, and understandings — whether oral or written. Ambiguities in these Terms shall not be construed against either party on the basis of who drafted them.
You may not transfer, delegate, or assign this agreement or any rights or obligations under it without our prior written consent. Any attempted assignment without such consent is null and void. Viral Garden Shop may transfer or assign these Terms and our rights and obligations under them at any time, without notice or your consent.
These Terms of Service, and any separate agreements under which we provide the Services, shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Viral Garden Shop is headquartered. You and Viral Garden Shop each consent to the exclusive jurisdiction of the courts in that jurisdiction for the resolution of any disputes.
Section headings in these Terms are provided for convenience and ease of reading only. They do not affect the meaning or interpretation of any provision.
The most current version of these Terms of Service will always be available on this page. We reserve the right to update, revise, or replace any part of these Terms at our sole discretion. Changes will be posted to this page with an updated effective date. Where required by applicable law, we will notify you of material changes. Your continued use of the Services after any changes are posted constitutes your acceptance of the revised Terms. It is your responsibility to review this page periodically.
Questions or concerns about these Terms of Service should be directed to us at:
Viral Garden Shop
Address: 9 Van Der Graaf Ct, Brampton, Ontario L6T 5E5, Canada
Phone: +1 873-732-0336
Email: info@viralgardenshop.com
Customer Support: Monday – Friday, 9:00 AM – 6:00 PM
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